Privacy Policy


The Hot Tub Superstore understands that privacy is a critical issue for all our clients and is committed to protecting their privacy and confidentiality. The Hot Tub Superstore has created this Privacy Policy to let you know what information we collect when you visit our site, why we collect it and how it is used.
The Hot Tub Superstore will not (ever) sell your personal information to any third party. Any personal information that is submitted to the Hot Tub Superstore, whether through the internet, by email or otherwise, will only be used internally, or to inform or reply to inquiries regarding spa parts and help for spa problems. The Hot Tub Superstore will only send information back to you if you give us permission to.

The email address you provide for order processing will only be used to send you updates on your order. By registering for our newsletter on our website, you have given us permission to send you online newsletters, updates, related product or service information or company news. If you wish to be removed from our online mailing list, unsubscribe from the email itself, or contact us at

In order to improve the usability of our website at, we capture information about how users interact with our site as well as which pages they visit. We do not collect personal information as part of this process. The collected data is used internally to better understand and support our users. The information, such as IP and cookies are only used to track general website usage. To better improve your website experience, we track how many people see our site and what they look at when they come.

Our website may contain links to other sites. We cannot be held responsible for the content that appears on outside sites.

The Hot Tub Superstore makes every effort to ensure that our website is current and correct. Information on this website is subject to change without notice. Contact us directly at (800) 519-7695 to get the most current information on our products, availability and pricing.

By using our site, you consent to our privacy policy. If you have any questions at all about our privacy policy, please email us at

Please also visit our Terms and Conditions section regarding the use, disclaimers, and limitations of liability governing the use of the Hot Tub Superstore website.