Terms and Conditions


The Hot Tub Superstore provides the best spa parts to dealers and retail customers across Canada, The USA and Internationally. We deliver to your door and aim for 100% customer satisfaction. Serving Toronto, Montreal, Calgary, Vancouver and all of Canada and the USA with hot tub supplies, parts, accessories and cover lifters.

Terms: Payment can be made by Visa, MasterCard or PayPal. By providing personal demographics, billing and credit card information, you warrant to the Hot Tub Superstore that you are the individual named on the credit card and that you have the authorization to use the credit card for the purchase of products ordered on this site. You authorize the Hot Tub Superstore to charge your credit card for the amount shown on the screen at the time of sale and agree to our Terms and Conditions.

Prices: Prices are subject to change without notice.

Component Identification: Try to match the part or component as closely as possible to the picture and description in the catalogue. You can email us or call us with questions. You can also fax or email a drawing/photocopy of the needed part, along with dimensions and a brief description of the application, and we’ll do our best to try and help you with identification. If it turns out the item is no longer available, we will attempt to cross reference to another available item.

Special orders must be prepaid in full and are non-cancellable. Lead times may vary.

Note on spa parts: All electrical and plumbing parts that the Hot Tub Superstore sells are intended for installation by a licensed electrician or licensed contractor. Any sales or technical advice provided by this website, or provided by our staff over the phone, may not be construed to authorize or suggest anything but professional installation. Spa equipment is intended to be professionally installed – improper use or installation could result in injury or death. Installation requirements may differ by local code. You must obtain all permits as required, and have equipment professionally installed by an electrician or contractor licensed in your province.

Note that pricing on the website changes on a regular basis and we reserve the right to refuse to sell any item in the case the pricing is incorrect or there is another error related to the website. If such an event occurs, customer will be contacted and given the opportunity to cancel or proceed with the corrected order prior to shipping. We reserve the right to change pricing, sale pricing, specifications or colors at any time without notice.

Order hot tub parts online in Canada at TheHotTubSuperstore.com.